Since December 2003, Roche Diagnostics Belgium has been ISO 9001 certified. Retaining the certification confirms our concern for continuously improving quality, which is based on a partnership with customers and suppliers and is defined in Roche Diagnostics Belgium’s “quality policy”, included in our Business Objectives. Our Quality Management System identifies, describes and ensures the monitoring of both the processes necessary for the organization’s operation and the necessary qualifications of all our employees.
By our continuous participation in internal & external audits we are confident to keep on meeting the standards in order to deliver the best service possible to our customers. As a sole proof of our competence, we therefore refer to our ISO certificate which is available in French and Dutch…. All other documents regarding our processes and employees belong to the confidentiality of our Quality Management System."