Terms of Use: This website provides you with the option to share comments and to upload files using free text fields and attachments. The use of these fields is subject to the following Terms of Use which are complementary to the any other terms referred to on Roche websites, such as the Privacy Policy and Legal Statement:

You agree to use free text fields and fields that allow uploading of documents or files only to send messages and materials that are proper and related to a particular instrument support case. You agree that when using any such field, you will not do any of the following:

(a) Publish, post, distribute or process any information that consist of or would disclose personal data or data concerning health of individuals;

(b) Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information;

(c) Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless you own or control the rights thereto or have received all requisite consents as may be required by law;

(d) Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer;

(e) Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded;

(f) Falsify the origin or source of software or other material contained in a file that is uploaded. ROCHE is not liable for any of your conduct or content uploaded to this Website.


As a condition of use of this website, you agree to indemnify ROCHE and its affiliates from and against any and all actions, claims, losses, damages, liabilities and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms of Use.

If you are dissatisfied with any material on this website or do not agree with any of these Terms of Use or any other terms referred to on Roche websites, your sole and exclusive remedy is to discontinue using this website.